Thomas Ridley Foodservice Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.6
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Return Policy4.4
- Customer Service4.6
- Price & Quality4.7
- Shipping & Delivery4.3
Recent Customer Reviews (12)
Pedro Anderson
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Molly Booth
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Robert Barrette
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Mohammad Farmer
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Oscar Myers
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Aidan Johnston
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Martin Migneault
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Connor Robinson
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Georgina Tot
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Rosie Williamson
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Thomas Ridley Foodservice Pricing
Mixers
£10.00 - £30.00+
Meat
£10.00 - £55.46
Frozen Appetisers
£10.09 - £71.41
Thomas Ridley Foodservice Pros & Cons
Pros
1
Comprehensive foodservice wholesaler: Thomas Ridley Foodservice is a leading UK food wholesaler offering a wide range of chilled, ambient, and frozen products catering to the catering industry and trade customers in East Anglia.
2
Convenient purchasing options: They provide multiple ways to shop including business accounts, Ridley’s Local for Bury St Edmunds businesses, and Click & Collect services.
3
Improved sales productivity through technology: The company has successfully implemented sales-i software which consolidates customer, product, and sales insights in one place. This has increased sales team productivity by enabling more time with customers rather than on administrative tasks.
4
Customer education focus: The use of data analytics helps educate customers on buying patterns and product pairings which can enhance customer relationships and drive conversations during sales calls.
CONS
1
Management issues reported by employees: There are negative reviews regarding management quality with reports describing it as careless and contributing to high staff turnover rates.
2
Potential internal challenges despite external success: While the company benefits from technological improvements externally, employee feedback suggests internal organizational or cultural problems that may affect long-term stability or service quality.
Thomas Ridley Foodservice Features and Benefits
Features
Extensive Product Range
Offers a wide variety of food and drink products including dairy, bakery, frozen foods, fresh fruit and vegetables, meat products, pasta, spices, condiments, snacks, and cooking ingredients. The range caters to diverse sectors such as education, healthcare, hospitality, hotels, restaurants, and retail.
Fresh Produce Focus
Emphasizes freshness with a "Day 1 for Day 3" ordering process for fruit and vegetables to ensure maximum freshness by sourcing seasonal produce directly from trusted suppliers without holding stock on-site.
User-Friendly Website
The website features visually appealing graphics and optimized performance designed to enhance user experience in navigating product categories efficiently.
Sales Analytics Integration
Utilizes sales-i technology to provide accessible sales analytics and CRM tools that empower the sales team with accurate customer data. This integration reduces administrative time significantly while increasing productive customer interactions.
Improved Productivity
Sales team benefits from reduced administration workload allowing an average of five additional productive sales calls per week per salesperson. This leads to better customer engagement through informed conversations about buying patterns and product campaigns.
Tailored Product Offerings
Constantly evolving product range aligned with current food trends including dietary requirements and sustainable solutions helps customers stay competitive in their markets.
Reliable Supply Chain
Commitment to sourcing local or regional high-quality products ensures reliability for businesses relying on consistent supply chains.
Comprehensive Support for Foodservice Industry
Serves as a trusted wholesaler in East Anglia providing comprehensive chilled ambient foodservice supplies suited for various trade customers via multiple purchasing options like Click & Collect or local business services.
Comprehensive foodservice wholesaler
Thomas Ridley Foodservice is a leading UK food wholesaler offering a wide range of chilled, ambient, and frozen products catering to the catering industry and trade customers in East Anglia.
Convenient purchasing options
They provide multiple ways to shop including business accounts, Ridley’s Local for Bury St Edmunds businesses, and Click & Collect services.
Improved sales productivity through technology
The company has successfully implemented sales-i software which consolidates customer, product, and sales insights in one place. This has increased sales team productivity by enabling more time with customers rather than on administrative tasks.
Customer education focus
The use of data analytics helps educate customers on buying patterns and product pairings which can enhance customer relationships and drive conversations during sales calls.